Service Level Agreements
Operations and Services
University Facilities
Providing mechanical, custodial, and grounds operational services to the university. Our dedicated staff of over 1,200 touch all buildings and grounds across campuses.
IP&O Service Center
Strategic Services
The IP&O Service Center handles requests for repairs, maintenance, and emergency maintenance requests for all campuses.
Parking Services
Business Services
Providing permits and parking information to faculty, staff, students, and all members of the Rutgers community.
Project Request Form
Planning, Development, and Design
Submit a Project Request Form to initiate a construction related project.
Event Services
University Facilities
Services include table and chair rental, custodial and/or grounds services or mechanical support from our electrical, carpentry, or plumbing divisions.
Identification Card and Building Access
University Public Safety
Identity and Access Management provides solutions for the entire community ranging from ID card services to security systems.
Signage and Graphics
Business Services
A full service signage shop that creates, installs, and maintains all departmental and common area signage.
Mail Services
Business Services
Mail Services within IP&O is the mail distribution hub for all department and student mail at Rutgers University.
Employee Services
Strategic Services
Support for all levels of staff, which includes recruitment and hiring, personnel policies, labor relations, professional development, and benefits.
Utilities
University Facilities
The Infrastructure Services unit provides basic utility services to the university 24 hours a day, seven days per week, 365 days per year.
myPath Training and Employee Development
Strategic Services
myPath and Employee Development team assists all IP&O staff in their systems and development needs.
Classroom Needs
University Facilities
Providing support for classrooms pertaining to facilities and IT inquiries. This form is for the New Brunswick campus only.
Warehouse
Business Services
Providing over 3,500 inventoried maintenance, custodial, electrical, plumbing, hardware, safety, locksmith, painting, and PPE supplies.
Records Management
Business Services
Providing secure and digitized procedures for records retention and disposal.
Material and Logistical Services
Business Services
Moving services, furniture installation, sales of surplus items, warehouse operations and fleet services.
Fleet Services
Business Services
Providing safe and dependable fleet maintenance solutions across all campuses.
Student Housing
Business Services
Operating one of the largest collegiate housing programs in the country with over 19,000 students living on-campus.
Rutgers Bookstores
Business Services
Shop Barnes & Noble at Rutgers for men's, women's and children's apparel, gifts, textbooks and more.
RU Golf Course
Business Services
With over 6,300 yards in length, the tree-lined, PGA sanctioned course is a par 71 and offers a challenging layout with four teeing areas per hole.
Faculty and Staff Housing
Business Services
IP&O offers short-term apartment rentals to faculty, staff, and visiting Rutgers affiliates in need of temporary housing.
Space Management
Planning, Development, and Design
The Office of Space Management is responsible for documentation and data associated with 30 million gross square feet of owned and leased space on and off campuses.
Rutgers Environmental Health and Safety
REHS
Providing comprehensive and professional health, safety, and environmental services to the entire university community.
Communications & Marketing
Strategic Services
Communications and Marketing services for the entire IP&O division, and when requested, for any university department.
Real Estate Purchase and Leasing
Planning, Development, and Design
Coordinating all purchases, sales and leases of properties and facilities on behalf of the entire university system.
Economic Development
Business Services
Bringing popular retail choices to campus, as well as the cinema, tech store, and Faculty and Staff Housing.
Project Services
University Facilities
Construction of new facilities and renovations to existing facilities, which includes developing the scope and cost of the requested work.
Preservation
Planning, Development, and Design
PD&D also maintains the historical records and restoration history of the university’s oldest buildings.
Rutgers University Police Department
University Public Safety
The Rutgers University Police Department provides the university community with a full range of police and security services.
Emergency Services
University Public Safety
Rutgers University Emergency Services provides emergency response, emergency medical services, public safety education, and fire prevention.
Emergency Management
University Public Safety
Office of Emergency Management is at the headwaters and leads all university emergency responses.
Campus Maps
Planning, Development, and Design
Using GIS Technology to provide map wayfinding for all campuses and statewide facilities.
Sustainability
University Facilities
A mix of urban campuses and campuses with wetlands, the sustainability team at Rutgers shares a common goal of reducing waste and reducing carbon footprint.
Service Level Agreements
Operations and Services
University Facilities
Providing mechanical, custodial, and grounds operational services to the university. Our dedicated staff of over 1,200 touch all buildings and grounds across campuses.
IP&O Service Center
Strategic Services
The IP&O Service Center handles requests for repairs, maintenance, and emergency maintenance requests for all campuses.
Parking Services
Business Services
Providing permits and parking information to faculty, staff, students, and all members of the Rutgers community.
Project Request Form
Planning, Development, and Design
Submit a Project Request Form to initiate a construction related project.
Event Services
University Facilities
Services include table and chair rental, custodial and/or grounds services or mechanical support from our electrical, carpentry, or plumbing divisions.
Identification Card and Building Access
University Public Safety
Identity and Access Management provides solutions for the entire community ranging from ID card services to security systems.
Signage and Graphics
Business Services
A full service signage shop that creates, installs, and maintains all departmental and common area signage.
Mail Services
Business Services
Mail Services within IP&O is the mail distribution hub for all department and student mail at Rutgers University.
Employee Services
Strategic Services
Support for all levels of staff, which includes recruitment and hiring, personnel policies, labor relations, professional development, and benefits.
Utilities
University Facilities
The Infrastructure Services unit provides basic utility services to the university 24 hours a day, seven days per week, 365 days per year.
myPath Training and Employee Development
Strategic Services
myPath and Employee Development team assists all IP&O staff in their systems and development needs.
Classroom Needs
University Facilities
Providing support for classrooms pertaining to facilities and IT inquiries. This form is for the New Brunswick campus only.
Warehouse
Business Services
Providing over 3,500 inventoried maintenance, custodial, electrical, plumbing, hardware, safety, locksmith, painting, and PPE supplies.
Records Management
Business Services
Providing secure and digitized procedures for records retention and disposal.
Material and Logistical Services
Business Services
Moving services, furniture installation, sales of surplus items, warehouse operations and fleet services.
Fleet Services
Business Services
Providing safe and dependable fleet maintenance solutions across all campuses.
Student Housing
Business Services
Operating one of the largest collegiate housing programs in the country with over 19,000 students living on-campus.
Rutgers Bookstores
Business Services
Shop Barnes & Noble at Rutgers for men's, women's and children's apparel, gifts, textbooks and more.
RU Golf Course
Business Services
With over 6,300 yards in length, the tree-lined, PGA sanctioned course is a par 71 and offers a challenging layout with four teeing areas per hole.
Faculty and Staff Housing
Business Services
IP&O offers short-term apartment rentals to faculty, staff, and visiting Rutgers affiliates in need of temporary housing.
Space Management
Planning, Development, and Design
The Office of Space Management is responsible for documentation and data associated with 30 million gross square feet of owned and leased space on and off campuses.
Rutgers Environmental Health and Safety
REHS
Providing comprehensive and professional health, safety, and environmental services to the entire university community.
Communications & Marketing
Strategic Services
Communications and Marketing services for the entire IP&O division, and when requested, for any university department.
Real Estate Purchase and Leasing
Planning, Development, and Design
Coordinating all purchases, sales and leases of properties and facilities on behalf of the entire university system.
Economic Development
Business Services
Bringing popular retail choices to campus, as well as the cinema, tech store, and Faculty and Staff Housing.
Project Services
University Facilities
Construction of new facilities and renovations to existing facilities, which includes developing the scope and cost of the requested work.
Preservation
Planning, Development, and Design
PD&D also maintains the historical records and restoration history of the university’s oldest buildings.
Rutgers University Police Department
University Public Safety
The Rutgers University Police Department provides the university community with a full range of police and security services.
Emergency Services
University Public Safety
Rutgers University Emergency Services provides emergency response, emergency medical services, public safety education, and fire prevention.
Emergency Management
University Public Safety
Office of Emergency Management is at the headwaters and leads all university emergency responses.
Campus Maps
Planning, Development, and Design
Using GIS Technology to provide map wayfinding for all campuses and statewide facilities.
Sustainability
University Facilities
A mix of urban campuses and campuses with wetlands, the sustainability team at Rutgers shares a common goal of reducing waste and reducing carbon footprint.
