1. Log In

Use your NetID and password to log in.

2. Select Request

Choose "Submit a Maintenance Request" from the menu.

3. Complete the Form

Campus Selection:

• Johnson Apartments → NB/Busch Campus
• Highland Montgomery → NB/New Brunswick Off Site
• The Vue → NB/College Ave Campus

Building Number / Name:

• Johnson Apartments:
  • 3736 Johnson → units 860–867
  • 3737 Johnson → units 868–883
  • 3738 Johnson → units 884–899
• Highland Montgomery → 8720 Highland Montgomery Apartments
• The Vue → 3178 Gateway Transit Village / Vue Apartments

Room / Floor:

• Select your apartment number.
• Highland Montgomery: leave blank and include unit number in the description.

Contact Info:

• Fill in your phone number and email if not already shown.

Description:

• Type "For Zone FH-01" + description of maintenance needed.
• If you have a service animal or an emotional support animal (ESA), please include that information in your request.

4. Submit

The work order will be forwarded to the correct maintenance team.