The Department of Transit Services is excited to announce an update to our bus tracking app, Passio Go. With this update, users can now provide valuable comments and feedback directly through the app, helping us enhance our services for everyone.
To enable this new feature, the app will need to be reset to connect seamlessly with our ServiceNow platform. We’ve made it easy for you to reset the app by providing step-by-step instructions on our homepage.
Follow these steps to reset your app:
- Visit our homepage by clicking the link below.
- Locate the app reset instructions at the top of the page.
- Complete the reset process to start sending us your feedback.
View Instruction to utilize DOTSHelp through the Passio Go app
We value your input and look forward to hearing your thoughts on our services!
Thank you for helping us improve your transit experience.
For all DOTS related information and inquiries, please visit 